For the protection of our clients, our clients' families, our employees and our employees' families, we are implementing temporary actions. Click here to read more.
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COVID-19 (Coronavirus)

2020-03-25

We have a variety of options for doing business online but understand you may need to come into our office in some situations.  

We will try to have some staff in the office for you, but where we can do so, we are permitting our employees to work from home.

When that isn't necessary, for your safety and ours, we want to use non-touch service options as often as possible.

  • We can take insurance premium payments by phone.
  • Often, payments can be made directly to insurance companies using the links here on our website.
  • Policy changes and quotes for new insurance can also be handled the same way, securely, through our website.
  • If you are making a payment and it is not past the cancellation date, please place it in our lock box at the end of the driveway to your immediate right.  All other insurance documents may be placed in the lock box as well. 
  • For any business needs not addressed here please call or text the office at (407) 322-3600.  You may also email us, info@carliagency.com
  • We will be sanitizing all common surfaces in our office and employees are not permitted to answer any other employee's phone.  It may take us a little longer to get to your calls because of this but we will make every effort to handle any service requests as quickly as possible.

 

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